Systems Administrator (Linux, MySQL Server)

Knowledge & Experience required:

Knowledge and working experience with RedHat Linux (or CentOS Linux), MySQL server, Apache Server, PhP configuration, VPN technologies, Remote Desktop and Bash Scripting.
Doom, Quake 3, COD or Battlefield skillzzzz.
Preferable knowledge and working experience with SQL Server 2008, Transact SQL for SQL Server 2008, XML, and CSV files a bonus.
Stack Overflow & Forum lurking.


Responsibilities will include:

Install and manage Linux based servers.
Install and manage Nginx web services.
Install and manage MySQL database servers.
Install and manage Azure services.

Install and manage RabbitMQ services.
Build and maintain system scripts to help maintain Linux server infrastructure.
SQL Scripting and Query building is a must
Bash scripting and automation is a must


This role will be based in Randburg

Purpose of the job:

To manage and handle customer queries and support questions related to the client's products.
To implement, monitor and maintain the installation of those products for the customers.
To build implement and maintain Linux infrastructure in their cloud platform built on CentOS Linux, MySQL, Nginx, HAProxy, MongoDB, Redis, PHP, GoLang, NodeJS, RabbitMQ and Microsoft Azure.
In other less formal words; we want you to use those brilliant talents of yours to make magical support experiences that blow their customers away, learn crazy amounts about some very cool tech… and have fun while doing it of course!



Job Responsibilities:

Regularly engage with customers to resolve and manage tickets logged by customers within the the client's ticket system.
Answer customer support inquiries regarding the client's products.
Advise and guide customer in ways to use the software they are working with.
Identify better ways to get to the rocket launcher in E1M3 of Doom.
Responsible to work with the project manager and project team to implement new product installations and additional projects customers may use.
Install, perform minor repairs/configurations and updates to the client's product according to the product specifications.
Log initial bug-reports based on customer issues in the bug tracking system.
From time to time identify ways to optimise customer installations and report/discuss with the rest of the team.
Advise customers using best practice on how to implement the client's features without calling them a “N00B”.
Confer with staff, users, and management to establish requirements for new systems or modifications.
Advise on new features and requirements of products.
Refer major system problems/issues to relevant third party suppliers.
Responsible to handle sensitive or confidential customer material with the necessary diplomacy without disclosing information prematurely or incorrectly.
To be an active representative of the clients brand, acting with integrity and passion.
Install and manage Linux based servers.
Install and manage Nginx web services.
Solve crazy problems with even more ludicrous technology ideas while simultaneously holding a pizza slice in one hand and cracking a joke with the team
Install and manage MySQL database servers.
Install and manage Azure services.
Install and manage RabbitMQ services.
Build and maintain system scripts to help maintain Linux server infrastructure.
SQL Scripting and Query building is a must
Bash scripting and automation is a must
Experience & Knowledge required:

Minimum of 2 years job related experience
Knowledge and working experience with RedHat Linux (or CentOS Linux), MySQL server, Apache Server, PhP configuration, VPN technologies, Remote Desktop and Bash Scripting.
Doom, Quake 3, COD or Battlefield skillzzzz.
Preferable knowledge and working experience with SQL Server 2008, Transact SQL for SQL Server 2008, XML, and CSV files a bonus.
Stack Overflow & Forum lurking.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.


Minimum Qualification:

Diploma or Degree in computer sciences or any other related professional and recognized I.T. qualification
You must have “fixed” a relative’s computer or printer within the last year, without it breaking again the following week.


Cometencies:

Technical Knowledge and skill
Motivating others
An undeniable need to break and then hopefully fix things
Resilience
Customer Service Orientation
Analytical thinking
Communication skills
Planning and Organizing ability
Presenting and communicating information
Quality orientation (attention to detail)
Pyrotechnics
Persuasiveness
Problem-solving & Analysis
Using Initiative
Interpersonal Sensitivity
Flexibility (you know, like, when someone decides to mess with your keyboard so your ‘enter’ key becomes the ‘delete’ key)
Personal Motivation
Following instructions and procedure
Time management
Ability to display emotional resilience and the ability to withstand pressure on an on-going basis.
Integrity
Results orientation
Benefits:

Financial Benefits: Death and Disability Policy
Other Benefits:
20 Days total leave on average. (Company closes between Christmas and New Year’s which is not deducted from leave).
Company social committee managed by the staff to decide how they do social events and team building – driving their really amazing company culture.
Flexible weekly working hours.
Free fruit delivered daily (Your mom would be so proud!)
Super close-knit team that looks after each other, like a family!
My client is a big supporter of individual growth and learning and this is something they incorporate into the business constantly. They have budgets to help with studies, Personal Development Plans to ensure mentorship as well as processes to expose you to new technologies.





*** PLEASE EMAIL YOUR UPDATED Word CV to irene@fidesrecruitment.co.za ***

Job id : , #70668, 21 views,

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