Social Media: Content & Community Manager-Mweb

🗏Job Type

Full Time

Tracking Number RB_CT_PSM
Job Title Social Media: Content & Community Manager
Reporting To Marketing Manager
Job Type Classification Permanent
Location - Province Western Cape
Division Product, Sales and Marketing


Job Description
Develop content (both visual and written) individually and working with internal brand managers or agency partners. Implement this content and oversee communication related to this content with the aim to grow the social media platforms leading to high consumer engagement and brand consideration. Track and monitor all platforms and report on performance.


Duties & Responsibilities
• Research and consolidate informal content research into concise and simple content pieces

• Curate relevant content where required
• Convert this content into consumer friendly, social media snippet style of content
• Work together with design teams to create visuals which support this content
• Day to day community management of the various social media platforms - this includes loading content, scheduling posts and continually engaging via comments sections
• Work with the team and suppliers to guide and lead in the development of content and design that is relevant to audiences
• Load all content on time and as per plan
• Respond to all comments during office hours and when required after hours
• Escalating queries to various channels (sales or technical support) where required


Required Skills
• Demonstrate experience in developing content from both curated and own developed sources
• Demonstrate the ability to write content pieces
• Must be able to write copy in the required social media style
• Demonstrate the ability to work with design teams to develop visuals that support this content
• Demonstrate experience working with a range of agencies and suppliers
• Community management of social media pages across a range of social media channels
• Demonstrate content planning and ability to develop a content calendar
• Advantage to be able to do some basic design work
• Must be able to reply to comments and have skills to address issues - demonstrate examples
• Demonstrate ability to use reporting tools to deliver reports AND insights


Qualifications and experience required
• Mid to heavy weight with both content development and community management experience
• Minimum of 3 years experience in an active community management role
• Must be able to demonstrate written ability
• Strong command of the English language and the ability to convey difficult information in a simple and concise way
• Experience working with designers to convert content pieces into visual representation
• Agency or corporate experience
• Marketing related qualification an advantage. IMM or Digital marketing via industry related colleges
• Experience in Telecoms, Internet or Tech related industry preferable


Apply Here http://bit.ly/2IMZO2h

Job id : , #72807, 49 views,

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