Service Teamleader (Refrigeration)

🗏Job Type

Full Time

As a Team Leader of the department the individual will take full responsibility for developing and driving growth by securing service contract clients.

The person will also be responsible for ensuring quality of service and continual improvement.

Responsibilities:

Customer Satisfaction – is always the main objective
Develop working relationships with clients and actively pursue new clients
Co-ordinate department resources and prioritization
Manage effective systems to control time, cost and quality
Revenue generation and Invoicing
Control Routine Servicing Invoicing and targets. Monthly management reporting on performance
Customer feedback, reporting, estimate, quote and follow up of items identified during servicing
Responsible for all routine service supervision of HVAC plant and equipment

Routine checks conducted on site of services
Maintain and determine warranty service requirements from contracts department
Control of Service Department resources including tools & equipment
Ensure compliance to all aspects of Health, Safety and Environment
Implement and Develop ISO 9001 principles and ensure conformance to the Quality Management System.
Train and develop service staff in terms of company quality stands and technical skills required to perform tasks
Requirements:

A minimum technical trade qualification, such as refrigeration, electrical
Grade 12 or technical equivalent
Refrigeration and electrical experience essential particularly in fault finding and problem solving
Excellent Knowledge of Central HVAC Plant & Chillers required
Food and Pharmaceutical Industry experience – advantageous
5 years post trade test experience in the HVAC, refrigeration or maintenance industries
3 years of experience in staff management, performance management and leadership and currently serving in technical supervisory role.
Driver's License: Code B
Good working knowledge of General Machinery Regulations
Computer literacy: MS Word, Excel, Power Point-proficient


Apply Here http://bit.ly/2Dhp8gs

Job id : , #75538, 16 views,

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