Service Consultant (Mitchell's Plain)-

Employer/Recruiter: Indeed SA (8060)

Job Status: Active βœ…

πŸ“ž- Phone : 0860 10 20 43

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Employer/Recruiter: Indeed SA (8060)

Job Title:Service Consultant (Mitchell's Plain)
Business Unit:Branches
Location - Branch / Campus:Mitchells Plain Promenade

Purpose of the Role:
Capitec Bank is on the lookout for a dynamic, self-motivated team member sharing our passion for excellent client service. As a Service Consultant (Teller), you are required to deliver a quality front-line banking service to our clients within the branch by:
β€’ consulting with clients
β€’ gathering and capturing of information
β€’ deposit-taking transactions
β€’ new client take on procedures
β€’ assisting clients with general banking related queries



National Senior Certificate (Grade 12) (Essential)
3 year qualification; business or related (Preferred)

Preference will be given to candidates with:
β€’ Face to face client service experience within a retail / client service industry
β€’ Experience in the identification of sales leads and cross-selling opportunities
β€’ Supervisory / first line management experience (includes acting management experience) is an added advantage

Knowledge and skills
Knowledge and understanding of:

β€’ Basic calculations
β€’ Retail/consumer service environment

Competencies required:

β€’ Passion for client service
β€’ High energy levels and a sense of urgency
β€’ Impact within a team environment (dynamic, articulate, has presence)
β€’ Emotional maturity
β€’ Conscientious
β€’ Adaptable
β€’ Analysing and diagnosing skills
β€’ Computer literate in MS Office

Additional Requirements
β€’ Clear criminal and credit record
β€’ Willing to work extended working hours and weekends
β€’ Access to transport (personal / public)
β€’ Flexible and mobile across regions is an advantage
β€’ Must have fingerprints which are detectable / recognisable on Capitec Bank’s internal electronic banking system

Apply Here

Job id : , #68471, 95 views,

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