Service Consultant-Capitec Bank
πJob Type | Full Time |
Job Title Service Consultant
Division Operations
Business Unit Branches
Location - Branch / Campus Pretoria Bloed Street Mall
Location - Province Gauteng
Purpose of the Role
Capitec Bank is on the lookout for a dynamic, self-motivated team member sharing our passion for excellent client service. As a Service Consultant (Teller), you are required to deliver a quality front-line banking service to our clients within the branch by:
β’ consulting with clients
β’ gathering and capturing of information
β’ deposit-taking transactions
β’ new client take on procedures
β’ assisting clients with general banking related queries
National Senior Certificate (Grade 12) (Essential)
3 year qualification; business or related (Preferred)
Experience Preference will be given to candidates with:
β’ Face to face client service experience within a retail / client service industry
β’ Experience in the identification of sales leads and cross-selling opportunities
β’ Supervisory / first line management experience (includes acting management experience) is an added advantage
Knowledge and skills Knowledge and understanding of:
β’ Basic calculations
β’ Retail/consumer service environment
Competencies required:
β’ Passion for client service
β’ High energy levels and a sense of urgency
β’ Impact within a team environment (dynamic, articulate, has presence)
β’ Emotional maturity
β’ Conscientious
β’ Adaptable
β’ Analysing and diagnosing skills
β’ Computer literate in MS Office
Additional Requirements
β’ Clear criminal and credit record
β’ Willing to work extended working hours and weekends
β’ Access to transport (personal / public)
β’ Flexible and mobile across regions is an advantage
β’ Must have fingerprints which are detectable / recognisable on Capitec Bankβs internal electronic banking system
Apply Here http://bit.ly/2IMGZ2o
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