Sales Consultant-Nedbank

Company: Nedbank


FAIS Affected:FAIS Affected - Yes


Closing Date:14 August 2018

To market, sell, and cross-sell Nedbank products to meet the needs of Retail and Small Business Services clients, to retain and grow client base, to achieve and meet business objectives through identifying and fulfilling client financial needs and to provide consistent excellent client service.




Job Responsibilities

Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).

Participate and support corporate social responsibility initiatives for the achievement of key business strategies.

Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.

Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.

Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.

Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers

Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.

Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.

Meet client needs by conducting needs analysiswith clients according to Nedbank procedures.

Build relationships with internal stakeholders to understand needs by participating in collaboration meetings according to standard operating procedures.

Identify improvement opportunities by meeting with vendors and suppliers according to Service Level Agreements.

Meet targets byselling Nedbank products in identified communities according to policies and procedures.

Improve performance by identifying sales opportunitiesthrough community involvement.

Monitor activities by reviewing action plans and taking corrective action to meet departmental targets.

Create an environment in communities for selling Nedbank products and services by utilizing resources according to Nedbank policies and procedures.

Utilize resources to manage risk according to Nedbank policies and procedures (e.g. ultraviolet lights to identify false identity documents).

Resolve challenges in community sales areas by taking action to prevent and/or eliminate such challenges.

Participate in team meeting to achieve targets by sharing information and reviewing performance against targets and standards




Type of Exposure

Working with a group to identify alternative solutions to a problem
Capturing data
Completing various administrative and secretarial duties (e.g.; answering phones; making copies; filing)
Checking accuracy of reports and rec
Managing conflict situations
Communicating internally
Sharing information in different ways to increase stakeholders understanding
Drafting reports
Comparing two or more sets of information
Building and maintaining effective cross-functional relationships with internal and external stakeholders
Managing customer expectations
Tracking cost against a budget
Interacting with diverse people
Interacting with external clients
Working in a fast-paced and changing environment
Working in a team
Working with spread sheets


Technical / Professional Knowledge

Administrative procedures and systems
Banking knowledge
Banking procedures
Business principles
Business terms and definitions
Data analysis
Governance, Risk and Controls
Microsoft Office
Nedbank culture and values
Nedbank policies and procedures
Nedbank vision and strategy
Relevant regulatory knowledge
Relevant software and systems knowledge
Business writing skills
Cluster Specific Operational Knowledge


Behavioural Competencies

High-Impact Communication
Planning and Organizing
Sales Disposition
Sustaining Customer Satisfaction
Managing Work
Advancing Sales Discussions
Qualifying Sales


Talent Acquisition Consultant

Minimum Experience Level

3 year Retail Banking experience of which 1-2 years experience at Sales Consultant level. Exposure to Small Business Services clients.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate


with Nedbank.
***All applications are managed through our Careers Page and must be completed on the system
Please contact Thandeka Guma for more information about this exciting opportunity

Apply Here http://bit.ly/2DKmRri

Job id : , #68366, 504 views,

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