Job Status: Active ✓
📞- Phone : +27 860 555 566
FAIS Affected:FAIS Affected - Yes
Closing Date:14 August 2018
To market, sell, and cross-sell Nedbank products to meet the needs of Retail and Small Business Services clients, to retain and grow client base, to achieve and meet business objectives through identifying and fulfilling client financial needs and to provide consistent excellent client service.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
Meet client needs by conducting needs analysiswith clients according to Nedbank procedures.
Build relationships with internal stakeholders to understand needs by participating in collaboration meetings according to standard operating procedures.
Identify improvement opportunities by meeting with vendors and suppliers according to Service Level Agreements.
Meet targets byselling Nedbank products in identified communities according to policies and procedures.
Improve performance by identifying sales opportunitiesthrough community involvement.
Monitor activities by reviewing action plans and taking corrective action to meet departmental targets.
Create an environment in communities for selling Nedbank products and services by utilizing resources according to Nedbank policies and procedures.
Utilize resources to manage risk according to Nedbank policies and procedures (e.g. ultraviolet lights to identify false identity documents).
Resolve challenges in community sales areas by taking action to prevent and/or eliminate such challenges.
Participate in team meeting to achieve targets by sharing information and reviewing performance against targets and standards
Type of Exposure
Working with a group to identify alternative solutions to a problem
Completing various administrative and secretarial duties (e.g.; answering phones; making copies; filing)
Checking accuracy of reports and rec
Managing conflict situations
Sharing information in different ways to increase stakeholders understanding
Comparing two or more sets of information
Building and maintaining effective cross-functional relationships with internal and external stakeholders
Managing customer expectations
Tracking cost against a budget
Interacting with diverse people
Interacting with external clients
Working in a fast-paced and changing environment
Working in a team
Working with spread sheets
Technical / Professional Knowledge
Administrative procedures and systems
Business terms and definitions
Governance, Risk and Controls
Nedbank culture and values
Nedbank policies and procedures
Nedbank vision and strategy
Relevant regulatory knowledge
Relevant software and systems knowledge
Business writing skills
Cluster Specific Operational Knowledge
Planning and Organizing
Sustaining Customer Satisfaction
Advancing Sales Discussions
Talent Acquisition Consultant
Minimum Experience Level
3 year Retail Banking experience of which 1-2 years experience at Sales Consultant level. Exposure to Small Business Services clients.
Essential Qualifications - NQF Level
Matric / Grade 12 / National Senior Certificate
***All applications are managed through our Careers Page and must be completed on the system
Please contact Thandeka Guma for more information about this exciting opportunity
Apply Here http://bit.ly/2DKmRri