Reservations Consultant, Afrikaans speaking X2: Randburg
🗏Job Type | Full Time |
Reservations Consultant, Afrikaans speaking X2: Randburg INTERNAL (R11-13,500k)
We need X2 Afrikaans speaking Reservation Consultants. You would also act as this prestigious company’s Holiday Concierge…. Book and care for our [read: your] guests
Must speak an immaculate Afrikaans
Must have 2 + yrs exp in Reservations, meaning holiday reservations
If this is you, apply. … our guests need your kind and caring assistance
We need to fill these 2 positions ASAP
KPA’s:
Bookings & Reservations
Adhere to club member’s holiday requirements i.e. preference in wildlife / beach / outdoors, number of holidays per year, peak season / out of season, weekend getaways, children,
Perform Member Credit Control Requirements
Ensuring accounts (loan & subscription) are timeously paid
Perform credit control functions i.e. Follow up calls, emails, etc
Understand the Member’s financial position
Responsible for upgrading of Members accounts
Customer Care dutiesMust have/be:
Bilingual in Afrikaans & English
3 - 4 ys exp in Customer Care / Consultant
Related qualification would be advantageous
Conflict management skills
Proficient in MS Office
Basic numeric and accounting exp
Soft Skills:
Self-motivated and able to use own initiative
Sound telephone etiquette with an obliging attitude
Strong problem solving & listening skills
Apply Here http://bit.ly/2oQ8fl0
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