Reservations Consultant
๐Job Type | Full Time |
This top 5 * Hotel is looking for a Reservations Consultant to join their team
Salary to be discussed during the interview
PURPOSE OF THE ROLE
To ensure that the highest standard of performance and service is achieved when reserving accommodation and additional services for the hotel.
To ensure the accuracy of all reservations to ensure an exceptional guest experience. To upsell at every opportunity in order to enhance our guests experience as well as increase hotel revenues.
To process all reservation enquiries timeously and efficiently maintain and improve standards in all areas of Reservations, ensuring maximum room revenue is achieved.
SKILLS, EDUCATION, and QUALIFICATION REQUIREMENTS
A Hospitality Management qualification is a strong recommendation,
Experience in Reservations,
Proficiency in English (Verbal, Written, Reading),
Proven abilities in developing and nurturing interpersonal relationships with guests, colleagues and suppliers,
Demonstrated experience using:
o Opera Property Management System
o Microsoft Office Suite to at least Intermediate level
Above average Numerical skills,
Above average ability to communicate at all levels of the organisation
Apply Here http://bit.ly/2W4XwTo
ยซ RESERVATIONS AGENT 5* LEADING HOTELGroup & Events Administrator ยป