Receptionist with Hospitality Experience

Job Status: Active βœ“

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Job TypeFull Time

Objectives of the role
β€’ Position available at a prestigious financial services company
β€’ To create an experience of ease and personal focus for clients visiting our offices
β€’ To enable a seamless operation between business and clients/visitors through cohesive teamwork
β€’ To align Reception to the business service strategy
β€’ To facilitate internal clients in achieving their service objectives through flexible and supportive delivery
β€’ Deal with elevated queries

Key Areas of Responsibility
β€’ Execute a high level of front line service delivery and engagement with clients, internal staff and event coordinators through high energy levels and dynamism
β€’ Keep track of regular visitors and develop a customized experience based on individual needs
β€’ Foster and maintain a team service and client experience focused culture
β€’ Meet and greet visitors and clients when they enter our building
β€’ Offer and coordinate beverages to clients and visitors
β€’ Provide first line support for facility requirements (audio visual. video conference, teleconference)
β€’ Answer switchboard on a rotational basis

Qualifications and Experience
β€’ Matric-essential
β€’ Tertiary qualification-advantageous
β€’ Previous client facing experience within the hospitality industry-highly advantageous
β€’ Proficient in English and Afrikaans
β€’ Computer Literate
β€’ Strong client focus
β€’ Receptionist required with hospitality industry working experience

Job id : , #77222, 951 views,