Receptionist-Marriott International, Inc

🗏Job Type

Full Time

Job Category Rooms and Guest Services Operations
Location The Westin Cape Town, Cape Town, South Africa
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

Function


Primary focus on Guest interaction, provide excellent Customer Service and maintain the quality and standards of the Westin Cape Town and in accordance with Marriott International Hotels standards, policies and procedures.

Required Experience & Qualifications

§ At least 2- 3 years’ experience in a similar position within a Hotel environment

§ A appropriate recognized qualification would be advantageous

§ Proficiency in Microsoft packages

§ Working Knowledge in Fidelio Opera

§ Available to work flexible working hours and rostered shifts as and when required


Key Responsibilities

§ Attend to all guest needs, including but not limited to, registration, check-in and check-out of

guest and cashiering.

§ Responsible to maintain a float and adhere to standard operating policies and procedures in

relation to deposits and the reporting thereof.

§ Strong and effective communication and problem solving skills / conflict management

§ Excellent Telephone skills and etiquette

§ Quality and customer service driven

§ Attention to detail and efficiency pertaining to area of responsibility

§ Sound financial acumen

Maintain a neat , clean and well-groomed appearance as per company standards

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


Apply Here http://bit.ly/2oLcPkC

Job id : , #72333, 13 views,

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