Reception Manager-Planet Fitness
Employer: Planet Fitness
Purpose of the job:
Responsible for ensuring that the Welcome Desk/Reception is effectively and efficiently managed at all times to provide members with a positive first impression and maximise member satisfaction.
Key Results Areas include:
* Monitoring of access and overrides for staff and members
* Managing of Receptionist
* Training of Receptionist
* Reception stock control
* Resolving member complaints
* Communication with members and staff
* Cash management
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* Assisting with Club Administration when necessary - covering for Club AdministratorIntermediate PC skills
* Previous experience within a front desk/hotel reception or welcome desk position added advantage
* Display friendly and efficient qualities that reflect the Planet Fitness way
* Advanced levels of accuracy
* Proven track record in managing staff, planning, organising, conflict handling and problem solving
* Ability to motivate staff and lead by example
* Have excellent communication skills and be able to liaise at all levels
* Possess high level energy levels
* Display uncompromising levels of honesty and integrity
* Must be able to work shifts
* Reliable transport
Apply Here http://bit.ly/2wd81rC
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