Product Analyst: Pension Backed Home Loans-MMI Holdings

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Job TypeFull Time

Product Analyst: Pension Backed Home Loans (#25732) at Momentum Corporate

MMI Holdings Limited (MMI) is a South African based financial services group listed on the South African stock exchange, the JSE. The group operates in the market through several client-facing brands including Metropolitan and Momentum, South Africa’s number one cell captive insurer Guardrisk and wellness & rewards programme Multiply. MMI operates on the African continent, United Kingdom, and India through a direct presence, strategic partnerships and joint ventures.

MMI’s purpose is to improve the lifetime Financial Wellness of people, their communities and their businesses. Financial Wellness is a continuous process of planning and management for individuals, households and businesses, with the aim of affording expenses and achieving goals over one’s lifetime. Our promise to our clients is to be their Financial Wellness partner over this life-long journey, using our expertise and solutions to help them develop and reach their goals. Visit us at www.mmiholdings.co.za.

ROLE PURPOSE

To take full accountability for the Pension Backed Home loan Product within Momentum Corporate. To play an integral role in designing the processes necessary to implement and optimise the new Product to all stakeholders. To focus on the development, implementation, and ongoing management of the product.

THE WORK YOU NEED TO DELIVER

Responsible for providing support for the Pension Backed home loan product.
Effectively communicate with stakeholders at all levels.
Play an integral role in to implement and optimise processes.
Proactively identify red flags and drive solutions.
Vetting customer applications, for example, utilising an automated credit scoring tool, verifying all documentation provided by the customer, calculating the affordability for the loan.
Focus on the development, implementation, and ongoing management of the product.
Manage small to large projects related to product enhancement.
Manage product reporting . Utilise analytical skills to extract, manipulate, interpret and present data effectively.
Understand and drive profitability levers.
Provide input into sales and marketing initiatives.
Initiate and manage product research and data analysis; understand the needs of the client base.
Manage and maintain relationships with stakeholders across MMI, corporate clients, brokers and suppliers.
Responsible for customer and broker servicing.
Ensure that the product fulfils all risk and compliance requirements.
Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed
Internal collaboration: Effective and consistent service delivery and support to all internal clients.
Customer engagement/retention: Engagement/ retention of clients within current portfolio.
External Customer satisfaction: effective and consistent service delivery and support to external clients.
Client service: Ensure service excellence is achieved in line with company values. Make recommendations to improve client service and fair treatment of clients within area of responsibility
Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service
Values: Live the MMI values namely Accountability, Diversity, Excellence, Integrity, Innovation and Teamwork.
Performance and Development: Manage own performance and development.
Risk/ Opportunity identification related to expenses and revenue: Identify financial and business risks to the company and escalate accordingly. Minimise the company’s loss by controlling excessive wastage, contain costs within budget parameters.

EXPERIENCE AND QUALIFICATIONS

Matric
Bachelor’s degree in Commerce, Banking or Business.
Minimum 2 years -experience in a Product Specialist role.
Financial Services Industry Experience
Advanced Microsoft Excel, Word and Power point skills.

Please submit your application via our Careers page on www.mmiholdings.co.za

To apply, please follow the official system application process and get in touch with the PeopleSoft Helpdesk (021 940 5169) if you need further assistance.

zeenat.sait@mmiholdings.co.za (The purpose for this email address is solely for queries regarding the advertised position and no emailed CV's will be accepted. Only online applications submitted via our Careers page will be considered.)

0219406649



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