Outbound Call Centre Agents

About us
The start of a life well lived.

Celebrate well-being through accessible long-term financial products with a world-class administration system. Since 1996, MHA has been and is, one of South Africa’s trusted financial services providers. As your chosen partner, we offer the cover and support you need at every stage of life, whenever you need it. We are a specialist provider of tailor-made group funeral schemes for organisations in the formal and informal markets, providing membership and administration services. The number of members who are MHA funeral policy holders has grown steadily over the past 15 years. MHA currently administers over 200 000 policies, covering in excess of 1.2 million lives. MHA Management Holdings (Pty) Ltd. is an authorised Financial Services Provider, established in 1996

Key responsibilities:

Your role will be to achieve sales targets in a high-paced, innovative and growing environment.

Selling products telephonically
Upselling to current clients
Achievement of sales targets and objectives
Adherence to Quality and Compliance processes to minimize business risk
Problem resolution and script adaption

Manage your quality & compliance against benchmarks to minimize business risk, with the client in mind
Maintain optimal operational efficiencies based on productivity measures
Adapt and change to fit in with changing business operational requirements
Resolve complaints and objections
Build and maintain good client relationships
Managing information regarding new products, rate changes, rulings, training updates etc.
Keep abreast of developments and trends in the Industry – self learning
Ensure commitment to the FAIS Fit & Proper Qualification Requirement
Candidate Requirements

Funeral sales experience beneficial
2 years’ experience in a sales call-center
Matric
We are looking for agents that speak at least one additional African Language.
Tsonga (2 Agents)
Venda (2 Agents)
Customer centric attitude
Strong phone and verbal communicative abilities


R3 000.00 Basic + Commission + Bonusses

Apply Here http://bit.ly/2KFK9Ca

Job id : , #68750, 23 views,

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