Operations Supervisor: Night Shift - HCDC Blackheath-Homechoice
πJob Type | Full Time |
Purpose of the role
The ideal candidate for this role will contribute positively to the most efficient flows within the DC to ensure stock is processed and despatched timeously with the purpose of wowing our customer
Key Performance Areas (KPAs)
Effective and efficient management of the warehouse
Understand department goals and translate these into outputs for staff
Manage a team and their outputs to meet set productivity targets
Ability to translate outputs against time for the purpose of calculating individual and departmental UPMβs (units per man hour)
Demonstrate advanced knowledge of SOPβs across the relevant work areas
Demonstrate advanced knowledge of systems functionality with both Omega and Qwix (system and scanner) to ensure user compliance as intended
Ability to understand business process for the purpose of contributing to SOPβs as well as correcting deviations from planned practice
Ability to create operational Excel templates across different work areas for the purpose of administering and tracking all work efficiencies
Ensure departmental queries closed within SLA
Assigning people to tasks within departments to ensure work is completed
Talent management
Identify skills deficiencies and training needs
Facilitate with drive pulse survey initiatives to address concerns raised
Health and safety
Play an active role on the Health and Safety committee as a Section 8 appointee
Champion/ enforce health and safety practices as per safety standards and procedures
Qualifications & Accreditations
Matric Certificate/Grade 12
Certificate / Diploma in Supply Chain Management will be an advantage
Degree in logistics and or post-graduate studies will be an added advantage
Experience & Skills
Minimum of 3 yearsβ experience in the warehousing industry at managerial level
2 Yearsβ experience in an automated warehouse environment
2 Years' WMS (Warehouse Management System) experience
Proven IR (Industrial relations) skills
Capable of developing clear and up-to-date procedural processes
Proven materials handling knowledge
Intermediate Excel skills
Previous experience in the retail industry will be an advantage
Attributes & Behaviours
Ethical and professional
Self-starter with high energy levels
High attention to detail
Excellent interpersonal skills
Advanced analytical, problem solving and troubleshooting skills
Exceptional communication skills (Both verbal and written)
Deadline and target driven
Ability to work well under pressure
Other requirements
Clear Criminal Record
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