Junior Collections Administrator

🗏Job Type

Full Time

Our client, a leader in the Financial industry, are seeking a Junior Collections Administrator to join their team in Johannesburg.

Perform collections process:
Print and dispatch debtor statements monthly (preparation performed at Head Office).
Trace and contact debtors to collect outstanding/ overdue/ underpaid amounts.
Follow up to ensure that payment terms of the company are upheld.
Maintain appropriate records and notes of all client discussions regarding payment
Required to perform weekly reconciliation of outstanding debts and communicate/report on the outstanding debtors
Dispatch letters of arrears including breach, termination and demand letters, in line with company policy (Preparation performed at Head Office).
Track eviction dates and communicate to legal/operations
Intake
Assist the residence manager with the intake process
Allocation of receipts to new student accounts
Obtain the necessary information from the student files, required to assist the debt collection process (e.g. Debit order form)

Ensure complete student files are maintained and payment information is current and accurate
Vacate
Assist the residence manager with vacate process
Obtain the room/inventory check-out form and facilitate the process of recording damages (per standard price list) against student account
Ensure students accounts are fully settled before student vacates
Maintain appropriate records of deposits held for students that have indicated that they will be returning to the residence the following year
Collate information required for head office to process student deposit refunds in line with company policy.
Reporting
Attend monthly Finance Department Meetings;
Support Finance department with adhoc functions which may be necessary when required;
Adhere to internal accounting policies, processes and procedures as well as statutory and regulatory rules applicable to the collections function.
Must have good verbal and written communication skills.
Good telephone etiquette.
Good numerical skills
Methodical, organised, precise, and accurate and goal orientated.
Adaptable and comfortable with flexibility requiring stress tolerance to operate in a high growth environment
Works effectively with co-workers, clients, customers, and others by sharing ideas in a constructive and positive manner; addresses problems and issues constructively to find mutually acceptable and practical business solutions.
Thorough i.e. the ability to complete jobs.
Financial Accounting;
Extensive knowledge of Debtors;
Cashbook processing knowledge;
Collections;
Qualifications
Matric
Debtors management diploma is an advantage.
1-2 years’ experience in a basic financial administration and/or debt collections function
Real estate industry experience is an advantage, with high emphasis on collections experience
Microsoft Office package

Job id : , #76860, 91 views,

« Financial AdvisorShort Term Insurance Broker »