Inbound/Outbound Call Centre Agent

🗏Job Type

Full Time

Duties and Responsibilities:
Candidates will be performing general call centre duties and attending to client queries
Obtaining client information by answering telephone calls; interviewing clients; verifying information
Determining eligibility by comparing client information to requirements
Establishing policies by entering client information; confirming pricing
Informing clients by explaining procedures; answering questions; providing information
Maintaining communication equipment by reporting problems

Personal Attributes:
Good human interaction skills
Friendly, yet still professional
Good in all forms of communication, whether telephone, online or in person
A good listener who can also understand and interpret what the customer means
A problem solver

Thorough and detail oriented
Patient and empathetic

Requirements
Matric and basic computer skills.


Apply Here http://bit.ly/2lmGkrp

Job id : , #75227, 17 views,

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