Hotel Receptionist

Job Status: Active โœ“

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Job TypeFull Time

Our Hotel Group is seeking a Receptionist for their 4 star hotel in Arcadia, Pretoria

Main duties and responsibilities:

Adhere to check in and check out procedures
Regular updating of guest lists and forward to departments
Reporting of faults using the maintenance log
Close liaison with Housekeeping on check-outs
Be familiar with the Hotel's Rates Policy and Front Office Procedures and Policies including emergency Procedures and Minimum Guest Service Standards
Ensure that all charges are correctly entered onto the guest's folio
Adhere to credit control procedures
Ensure that all dockets and correspondence pertaining to guest ledger accounts are attached to the guest folio before being sent to the Accounts Department
Ensure that float, cash and credit takings for shift are balanced and cashier reports are completed
Assisting guests when necessary
Ensure that wake-up calls are accurately recorded and executed correctly
Maintain a professional attitude when dealing with guests and staff members
Minimum qualifications and experience:

Grade 12 (matric)
Previous reception experience in a hospitality environment

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Job id : , #75067, 1,199 views,