GUEST LIAISON / RECEPTIONIST - DURBAN - R8500 + Benifits

🗏Job Type

Full Time

GUEST LIAISON / RECEPTIONIST - DURBAN -Â R8500 + BenifitsÂ

Our client, a stunning Hotel in Durban are looking to appoint a Guest Liaison / Receptionist to their team.

Minimum Requirements:

Matriculation certificate (or the equivalent)
A Hotel Diploma would be an added advantage
Must be computer literate
Previous experience within Front Office would be an advantage
Key Responsibilities:

Operate the front desk on a shift to shift basis as directed by the Shift Leader on duty
Ensure a high level of product knowledge of the Hotel, the daily happenings in the hotel as well as the local area

Ensure that all guests receive a fast, efficient, professional and friendly check-in and check-out at the front desk
All customer queries and requests are to be handled in a polite and efficient manner thereby maintaining a consistently high level of customer service
Ensure that a high level of communication and liaison is maintained between Front Office and all other departments within the hotel
Make certain that the Front Office Manager and the Shift Manager are kept fully aware of any relevant feedback from either the customer or other departments
Excellent communication skills and great command of the English language
Excellent interpersonal skills needed for interaction with guests, colleagues and suppliers
Must have a pro-active mindset and be able to exercise initiative
A highly resilient individual
Please send your updated CV together with a recent, professional head and shoulders photograph

Apply Here http://bit.ly/2wPbhtw

Job id : , #72530, 299 views,

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