Guest Liaison Officer - Kokstad
Job Status: Active ✓
|Job Type||Full Time|
Hotel close to Kokstad is looking for a Guest Relations Officer.
Knowledge of Apex, Plus point and Front Office systems and procedures
Interpersonal and good verbal communication skills are essential
Time management, problem solving, team work and decision making skills are important
Attention to detail is essential
Assists the Front Office Management and supervisors in the processing of the reception procedure using the appropriate systems and procedures
Receives Guests in a manner which is polite, friendly and efficient
Ensures that the Guests complete Registration Forms correctly and that the information completed is in accordance with the Reservation information systems requirements, guest profiles are updated including nationality statistics and ensure payments are guaranteed
Meet & greet in-house guests
Assist guests in booking restaurants, tours, transfers and liaise & charge accordingly
Enhance guest experience, by doing special gestures for guests, such as birthdays, anniversaries, and special events.
Apply Here http://bit.ly/2Fu8CvY