FUNCTIONS ASSISTANT-uShaka Marine World

🗏Job Type

Full Time

The world class uShaka Marine World, situated in Durban, South Africa, opened its turnstiles to the general public on April 30th 2004.
RESPONSIBILITIES:

To report for duty punctually, in full uniform according to appearance and grooming standards;
To promote and maintain a positive working relationship at all times with all the Colleagues of the department;
To follow all departmental policies, procedures and set service standards as outlined in the uShaka Marine World Employee Handbook;
To consistently offer professional, friendly and warm hospitality to all guests;
To foster and practice teamwork and cooperation with all other positions existing in the department;
To attend all required training sessions and be aware of any changes to menus, hotel and departmental policies and procedures, service standards as well as business trends and requirements;
To take ownership and uphold the values stated in the uShaka Marine World Employee Handbook;
To demonstrate a complete knowledge and understanding of the sequence of service, food and beverage service standards, and all other service standards as outlined in the Job Task List and the uShaka Marine World Employee Handbook;.
To have full and complete knowledge of the food menu, dessert menu, coffee and tea menu as well as all other beverage menus and the wine list. To know about menu items, ingredients, preparation methods and garnishes for all dishes. To be able to guide the guest through the menu and make any suggestions or recommendations in the guests’ interest. To be able to answer any guest question about food items, beverages and wines in an informative and helpful way;
To be aware of all cashiering procedures and the handling of all payment methods; To understand and follow all Micros procedures and policies;
To work with your colleagues ensuring efficient and effective teamwork;

To communicate all service requirements to the respective team members in an efficient and effective way;
To perform all opening, side and closing duties as well as all daily and weekly duties to the set standards; To attend pre-shift, weekly and monthly meetings to be well-informed about all events, promotions and
Other news concerning uShaka Marine World and the outlet;
To understand how to operate all the Equipment used in the outlet and to protect all assets in the outlet and in the Theme Park;
Set up events according to the functions sheet and guest request; The employee must be able to work irregular hours
The employee will be required to work /assist in the beverage bar when the department has functions and will be also responsible for the control and safe keeping of the beverage stock.
The employee will also be required to collect float from the cash office when the employee is required to assist in the bar following all the procédures according to the SOP manual when the float is being signed for.
The employee will also be required to assist in the collection of stock from the stores department following all the polocies and procedures when the stock is being collected.
QUALIFICATIONS:

Matric/Grade 12


REQUIREMENTS:

Previous work experience min 2, years within banqueting environment;
Excellent interpersonal skills and a team player attitude;
Provident Fund

13th cheque

Medical Aid.


Apply Here http://bit.ly/2NNomL9

Job id : , #72203, 646 views,

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