Function Coordinator(Pretoria)
Job Title-Function Coordinator(Pretoria)
Business Unit / Division-Fedics
Job Type Classification-Permanent
Location - Town / City-Pretoria Hatfield
Location - Province-Gauteng
Location - Country-South Africa
Location - Site-none
Job Description
Tsebo Solutions Group is the largest provider of facilities services in Africa. Through our 37,000 staff and 41 offices in 25 countries, Tsebo manages our clients βnon- coreβ services such as facilities management, cleaning, catering and security. This enables our clients to maintain focus on their own core operations without the distraction and cost of maintaining their business infrastructure. Tsebo clients benefit through reduced risk, cost and complexity, with improved transparency and productivity across our African and Middle East portfolio.Fedics has been in the catering industry since 1971. Today, we remain the most innovative and capable food management and service provider on the continent with an operational footprint that spans all economic sectors.
Duties & Responsibilities
β’ To discuss the function with a client, ascertaining and noting his exact needs.
β’ To advise and discuss the choice of menus.
β’ To advise and discuss alcoholic and non-alcoholic beverage requirements.
β’ To advise and discuss table plans.
β’ To ascertain what entertainment, if any, is required.
β’ To ascertain what table appointments, e.g. flowers, are required.
β’ To confirm the availability of the facilities required.
β’ To monitor and control provisional and confirmed function bookings and ensure that no double bookings occur.
β’ To confirm all details in writing to the guest.
β’ To be constantly aware of new business opportunities and action these.
β’ To ensure the cleanliness of all conference and function rooms.
β’ To ensure that all necessary stationery requirements are in place.
β’ To ensure that all the equipment requested is in position and in working order, particularly audio and sound systems.
β’ To ensure that water jugs, glasses and refreshments are replenished at regular intervals.
β’ To ensure that ashtrays are changed during each break.
β’ To ensure that the requested refreshments are served timeously.
β’ Oversee overall management, planning and control of the functions and banqueting operation - maintaining 5 star standards set by both the company and the client within agreed budgetary limits.
β’ Manage all client events, quoting on function requirements and function bookings.
β’ Manage and report functions reservations.
β’ Sufficient monitoring of operations during service times.
β’ Assist in control of production costs.
β’ To liaise or ensure correspondence with clients both verbally and electronically
β’ Assist the Management team as required.
β’ Build and maintain customer and client relationships.
β’ Supervise & maintain quality and service at all times to the highest level.
β’ Ensure that all control measures are in place for all revenue/cash handling/stock control and invoicing all clients after functions.
β’ Debtors control and following up on payments.
β’ Ensure all Fedics policies and procedures are complied with.
β’ Assist in Special Projects.
β’ Taking stock of food items when requested to do so.
β’ Ensuring the smooth management of the banqueting
β’ Required to work overtime when requested.
β’ Ensure operations are in accordance to Fedics standard.
β’ May be required to assist with any other duties that may be outside scope of responsibility.
Skills and Competencies
β’ Must enjoy working with people.
β’ Must have good organisational skills.
β’ Be able to pay attention to detail.
β’ Have good interpersonal and supervisory skills.
β’ Be able to work irregular hours, on weekends and public holidays.
β’ Must have good communication skills.
β’ Must have good grooming and presentation skills.
β’ Must be comfortable working with computers
β’ Must able to negotiate, organise, delegate and work under pressure.
β’ Computer proficiency.
β’ Entrepreneurial Skills.
β’ Organising and Planning ability.
β’ Marketing and promotion skills.
β’ Interpersonal skills: Leadership & Relationship Building
β’ Good Communication (written & verbal).
β’ Customer service orientated.
β’ Financial acumen.
β’ Passionate, good attitude, driven, energetic & commitment to service excellence
Qualifications
β’ 3 yearsβ experience in the catering and / or restaurant industry on supervisory level.
β’ Minimum matric
Apply Here http://bit.ly/2tKHqUT
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