Front of House Manager

Area: Roodepoort

Role: Front of House Manager

Reporting to: Catering Manager

Employment Contract: Linked to commercial contract

Main Purpose of the job

The Successful applicant will be responsible for the daily planning and operation of the front of house team, deal with inquiries or queries in a proactive and efficient manner and to deliver a consistent, first class, customer focused service to clients.

Desirable education and experience:

Relevant tertiary qualification in hospitality, catering or hotel management
Minimum 3 Years experience in a similar supervisory position
Experience working with function or events is desirable
Knowledge, Skills and Competencies:

Computer literate
Knowledge of South African Industry specific laws
Exceptional interpersonal skills both in person and by telephone, with high professionalism and excellent written and spoken English
Good communication skills
Customer service skills
Ability to manage multiple projects and work assignments
Develop innovative ideas to deliver a first class service
Key areas of responsibility:

Daily planning and operation of the front of house team
Deal with enquiries or queries in a proactive and efficient manner
To deliver a consistent, first class, customer focused service to clients.
Additional considerations:

Cash up experience (Supervision of Cashiers)
High standard of personal presentation
This is a highly pressurized environment, with long hours and weekends due to high demand for functions
Own transport

Apply Here http://bit.ly/2wbzXgr

Job id : , #70268, 21 views,

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