Customer Care/QA Rep
Job Status: Active ✓
|Job Type||Full Time|
The incumbent will be in charge to:
Monitor closely customer service levels.
Monitor closely that clients queries are handled with priority.
That customer care agents adhere to procedures and policies.
Follow up on angents QA score cards
Handle front office calls.
Keep good records on agents files.
Discipline customer agents when needed.
Minimal knowledge of debtors
Job Type: Full-time
Salary: R6,800.00 /month
QA Customer Care: 4 years (Preferred)
Apply Here http://bit.ly/2RA0FqC