Customer Care Agent
πJob Type | Full Time |
The Customer Service Representative attracts potential customers by answering product and service questions. Process reservations, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Maintain financial accounts.
Contribute to team effort by accomplishing related results as needed
Manage large amounts of incoming calls
Identify and assess customersβ needs to achieve satisfaction
Job Type: Full-time
Salary: R6,000.00 /month
Experience:
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