Courier Customer Service Agent - Tshwane


Employer/Recruiter: Indeed SA (8060)

Job Status: Active โœ…

https://jobking.co.za/75609

โš  Safety Tips For Job Seekers!


โœ“ Check if the Job is Still Active
โœ“ Check the start date
โœ“ Never Pay for a Job
โœ“ Always Report Scams to us
โœ“ Meet Employer in a professional location

Employer/Recruiter: Indeed SA (8060)


๐Ÿ—Job TypeFull Time

Your Key Responsibilities will be:

To handle incoming phone calls
To communicate customer inquiries, messages or feedback to the relevant team members
The tracking of customer and branch parcels
Be able to fully understand and take quotes
Be able to arrange special trips
Handling escelated queries from branches, agents and clients
Pull COD's and sending invoices with POD's
Minimum Requirements:

Matric (Gr 12) or similar qualification
2 Years Frontline call centre experience obtained at a freight company
3 Years Backline call centre experience obtained at a freight company

ย 

ย 
International experience and industry knowledge will be advantageous
Excellent command of the English language and strong communication skills
Must have a passion for great customer service
Computor litterate
Skills:

Written and verbal communication skills
Be able to solve problems
Focused on Customers
Good telephone etiquette
Must be able to multi-task
Competencies:

Verbal and written communication skills
Customer service
Must be able to work in a team
Problem solving skills



Apply Here http://bit.ly/2JP9DNV

Job id : , #75609, 39 views,


ยซ Team Leader: Client Service-NedbankSpecialist: Customer Service (Pretoria) ยป

Please Share this Great Opportunity!
X

Get Job Alerts On Whatsapp

Send Me Job Alerts

OR

Continue to APPLY!
ย 
By Clicking Continue, You will be redirected to the Job Offer
We are redirecting you to the job.
If you are not redirected within 5 seconds,
ย 
View Job Here