Client Relations Liaison , Pietermaritzburg

Job Status: Active โœ“

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Job TypeFull Time
SalaryR12 000 - R14 000 a month

Vacancy Details
Employer: Hill Appointments
Strong interpersonal skills and an ability to build rapport with customers
3-4 years sales experience
Previous experience working as a client relations liaison or a track record of managing client relationships
Hardworking with a strong work ethic
Target driven and competitive
Must have your own vehicle
Candidates from the telecommunication/office automation industry will be preferred
Salary plus commission offered
Candidate Requirements

Building and maintaining relationships with clients/customers
Conducting business reviews to ensure clients are satisfied with their products and services
Alerting the sales team to opportunities for further sales within key clients
Informing customers of new product offerings
Attending meetings with clients to build relationships with existing accounts
Achieving client relationship targets and KPIโ€™s as set by the Head of Sales
Working closely with Sales Managers and Sales Representatives
Escalating and resolving areas of concern as raised by clients
Carrying out client satisfaction surveys and reviews
Monitoring company performance against service level agreements and flagging potential issues
Ensuring relevant managers are aware of changes within clients
Passing leads to the sales team and following up on progress
Liaising with internal departments to ensure client needs are fulfilled effectively
Base retention โ€“ attending to client needs

Job id : , #76600, 71 views,