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Call Centre Agents

Job Status: Active ✓

https://jobking.co.za/749171

Description
Skills Excel is Looking For Call Center Agents Whose Main Purpose will be to Answer incoming calls from customers, answer inquiries and questions, handle complaints, troubleshoot problems and provide information. Its Quite an Exciting Opportunity As the Exposure to the call Center Industry is quite Broad and there's Room for Growth. The Job comes With Basic Training BenefitsMain Duties And Responsibilities.Answering calls and respond to emailsHandling customer inquiries both over the phone and by emailResearch required information using available resourcesManage and resolve customer complaintsProvide customers with product and service informationEnter new customer information into systemUpdate existing customer informationProcess orders, forms and applicationsIdentify and escalate priority issuesRoute calls to appropriate resourceFollow up customer calls where necessaryEducation And ExperienceHigh school OR equivalentGood data entry and typing skillsknowledge of administration and clerical processesCompetencies and Skillsverbal and written communication skillslistening skillsproblem analysis and problem solvingorganizational skillsattention to detailApply Via Whats App. ************Job Types: Full-time, PermanentSalary: R3,000.00 to R8,500.00 /monthEducation:High School (matric) (Preferred)
Number of vacancies: 10

Requirements
Minumun level of education: CertificateAvailability for travel: NoAvailability for change of residence: No

Job id : , #749171, 1 views,