Call Centre Agent
πJob Type | Full Time |
About us, purpose, experience and qualifications
about us
Helpful Effective Ethical Innovative Accountable and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team. All appointments will be made in line with the Bankβs Employment Equity plan The Bank actively supports the recruitment and advancement of individuals with disabilities. We recommend that candidates be encouraged to declare their disability and consult the Bank should they require reasonable accommodation.
purpose
Telephonic communication with client base to provide accurate product information in line with standards protocols.
experience and qualifications
Grade 12.
1 Year related experience.
additional requirements
Able to work in a fast -paced target driven environment (Sales Background highly advantageous)
Excellent verbal and written communication skills (English) Customer focused and brand aware Self-motivated and self-disciplined Ability to work independently and within a team Time Management Skills Attention to detail Manage high call volumes Able to work Saturdays
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