Call Center Consultants

🗏Job Type

Full Time

To sell cellular contracts through outbound and inbound calls for our partner MVNO.

Excellent communication skills both verbal and written.
Must be able to communicate in a professional and constructive manner
Have a clear accent
outbound Sales Experience
Good references
Cold Calling Experience a major advantage
A Team Player
Ability to work under strict deadlines
Previous Sales Experience will be a major advantage
Must have a good Sales Track Record for favorable consideration
Duties

Confirm on active that the line is still due for an upgrade
Obtain additional lines and leads on customer profiles that are due for an upgrade
Contact businesses or private individuals by phone
Deliver prepared sales scripts to persuade potential customers to upgrade their cell phone contract
Assess customer’s usage and needs and recommend suitable packages and promos
Respond to questions
Identify and overcome objections
Obtain customer information – Email address, Physical address
Maintain customer/potential customer data bases and add additional information on leads
Follow up on initial contacts
Complete records of telephonic interactions, orders queries
Answer calls and respond to emails
Handle customer inquiries both telephonic ally and by email
Research required information using available resources
Enter new customer information into database
Update existing customer information
Process orders, forms and applications if customer chooses delivery option
Ensure customers send the required documentation (Identity Document) before processing the upgrade
Document all call information and complete call logs
Produce call and feedback reports
Pre-pack prepared contract and handset for delivery
Communication equipment is in working order
Maintains and improves quality results by adhering to standards and guidelines and recommends improved procedures where applicable
Job Type: Temporary

Salary: R3,500.00 to R4,000.00 /month

Experience:

inbound and outbound sales: 1 year (Preferred)
Call Center: 1 year (Preferred)
Language:

English (Preferred)


Apply Here http://bit.ly/2SUT9rU

Job id : , #75376, 44 views,

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