Branch Service Official - Kenilworth, Cape Town, Western Cape
Job Status: Active ✓
|Job Type||Full Time|
Branch Service Official - Kenilworth, Cape Town, Western Cape(Job Number: 90213018)
Branch Service Official
Retail and Business Banking
84 Hours p/m
Absa Is Looking For Talent
If you’re looking to forge a career with one of the leading banking groups in Africa and work closely with our customers in an environment that values its people, then we have an opportunity for you.
It All Starts With You
When a customer walks into one of our branches, they want to be able to get their hands on all the great products and services we have to offer with minimum of fuss. And the first people they come to are our Branch Service Officials. Whether it's doing the simple things like helping a customer making a deposit, or using your judgment to refer them to the right colleague, your welcoming smile and commitment to everyday excellence will be what makes your branch uniquely Absa.
What You'll Give Our Customers
Your role will be to maximize the customer experience by providing courteous and professional service experience to walk-in customers and ensuring that all customer queries and processing of clients' financial transactions are dealt with in an efficient manner thus resulting in a high level of service to promote Absa's products and services.
What You'll Get In Return
Help our customers get the best that Absa has to offer, and you'll get the same in return. When you’re permanently here you’ll get competitive benefits like medical aid & pension fund, preferential banking rates, and a wellbeing program , just to mention a few, and you’ll be gaining experience with one of the top financial institutions in the country, which can open up some excellent career doors for you. Employees will also enjoy a company spirit that believes in giving our employees the freedom to do a great job, and the support to reach their ambitions in the future.
The success of everyone at Absa is measured by our ability to put our customers at the center of everything we do. To achieve this you will need the following:
Banking discipline or Financial Management degree, diploma or certificate
Clear criminal record
1- 2 year teller experience in a retail banking environment
1 year customer experience in retail banking environment
Completion of Leap Licenses; Host, Teller & Clerk Customer Service
Able to work half day shifts
Ready To Apply?
There are four stages to in application process:
: On our application form we ask for information like your contact details, education and work experience. You will also be required to upload a CV, so it's a good idea to have this ready.
: We'll then ask you to complete online assessments if you have passed our minimum screening criteria. You will also receive an email with the link to these assessments so you can complete them when it suits you best. Our assessments are carefully designed to measure the skills and capabilities necessary to be successful in our roles.
: If you are successful in our assessments we will contact you to conduct a brief telephonic interview before we invite you to attend a face to face interview.
: Following your interview we'll be in touch within five working days to advise you of the outcome.
We are committed to employment equity when recruiting internally & externally. Preference will be given to suitably qualified individuals from previously disadvantaged groups in South Africa.
For new opportunities and exposure ... Apply today, and take your career to the next level.