Branch Receptionist/Administrator

🗏Job Type

Full Time

Key Responsibilities:

Frontline and face of the branch.

Responsible for meet and greet of clients.

Responsible for managing all incoming business calls to the branch.

Alignment to business driver/strategy

Ensure efficient customer service at all times both internal and external. Continuously offer Amazing Service to the branch and clients.

Receptionist Function
Manage the Reception area

Assist walk in customers
Posting of communication to clients
Updating SAHL Halo system with correct client details
Managing and distributing all incoming mail
Managing email communication (24 hour turnaround)
Responsible for ordering of branch stationery and marketing materials Responsible for all incoming and outgoing branch courier service
Observe office hours, contribute positively to the morale of the admin team, take pro-active steps to ensure the neatness and appeal of the reception area
Adhoc Administrator Function
Adhoc administration functions as and when required by the Regional Manager and Admin Team. E.g. checking that documents are on Datastor as submitted. Ensuring daily attendance registers are complete for leave and sick leave. Responsible for call duty rosters
Assist with drawing of ITC's, assist with capturing of new matters on Halo, general filing
Requirements:

Minimum Qualification

Matric
Preferred Qualification

Certificate - Secretarial/Receptionist Skills
Minimum Experience

1 year experience in Reception and Client Service/Admin related functions
Preferred Experience

2 to 3 years experience in Reception and Office admin/ Client service functions within Financial Industry.
Generic Competencies:

Ability to communicate (Written and Communication)
Strong administration skills
Meticulous and organized
Strong client services focus
Excellent telephone etiquette
Technical Competencies:

Microsoft Office Suite (Intermediate)
Data capturing accuracy essential
Preferably bilingual
Job Type: Permanent

Experience:

Reception and Client Service/Admin related functions: 1 year (Preferred)


Apply Here http://bit.ly/2BbC4mQ

Job id : , #75965, 66 views,

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