Ad is expired on 24/01/2018.

call centre client service agents

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call centre client service reps

Job brief

We are looking for a Call Center customer service Representatives who will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively manipulating customer issues, complaints and inquiries keeping customer satisfaction at the core of every decision and behavior.


Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different issues

Identify customers’ needs, clarify information and alternatives to satisfaction of customers

Meet personal/team qualitative and quantitative targets


Strong phone and verbal communication skills along with active listening.

Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
Grade 12 or equivalent qualifications

must be able to adapt quickly to training or workshop that will be provided to inexperienced agents


Tell helpline; 0110257718 or whatsaap 061 6014 612 or 084 262 0532

Job Type: Full-time

Required education:

High school or equivalent

Posted on : 24/01/2017, #, 1 views, Edit

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